Hi,
Thank you for writing to us regarding train booking status.
We regret to inform that train search has been temporarily removed from our mobile site and we'll update you once its back. Since we work in a live environment we request you to log on to our website
www.cleartrip.com.Firstly, please allow us to apologize for the inconvenience caused to you due to the failed booking of your train reservation under Trip ID xxxxx.
As this booking stands failed booking on our system, we shall process full refund on our system.
Normally it takes 7-14 working days for the amount to reflect in your Bank account depending on the issuing Bank. The refund amount will be credited to the same account/card, which was used for making the payment.
Since your train booking is not confirmed on our system, we request you to make a new booking in order to get confirmed e-ticket.
If you require any further assistance please write to us at customersupport@cleartrip.com
Thank you for choosing Cleartrip for your travel needs.
Regards,
Pranali Alwe
Customer Service Executive
E-care
www.cleartrip.com
они только извиняются. не знаю что делать. пробую новый аккаунт сделать :(